Privacy Policy

At Samt, your privacy and the security of your personal information are very important to us. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website: www.samt.ae.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address.

  • Payment Information: Credit/debit card or other payment details (processed securely by our payment gateway; we do not store this information).

  • Order Details: Products you view, add to cart, or purchase.

  • Technical Data: IP address, browser type, device information, and usage data (collected via cookies).

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you about your purchases or inquiries.

  • Improve our website and services.

  • Send promotional offers, newsletters, and updates (only with your consent).

  • Detect and prevent fraud or other unlawful activities.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. However, we may share your data with:

  • Service providers (e.g., delivery partners, payment gateways) for fulfilling your orders.

  • Legal authorities if required by law or to protect our legal rights.

4. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and offer personalized content. You can manage cookie settings through your browser preferences.

5. Data Security

We implement industry-standard security measures to protect your personal data. However, no system is 100% secure, so we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications at any time.

  • Request information on how your data is used.